Privacy Policy

Scope and controller identity

This Privacy Policy applies to Qefy websites, apps, and related services where this policy is shown or linked.

It covers information processed when you browse our site, create an account, use our app and browser extension, contact support, join waitlists, or otherwise interact with Qefy.

If a separate product or partner flow shows different privacy terms, those terms govern for that specific flow.

For privacy questions, requests, or complaints, contact: privacy@qefy.app. Replace this placeholder with your official legal contact before publishing.

Information we collect

We collect information you provide directly, such as account details, support messages, and waitlist forms.

Examples include your name, email address, profile preferences, and any content you submit in support tickets or feedback forms.

We also collect limited technical data, such as device details, browser type, IP address, and usage events needed to operate and secure the service.

If you connect third-party platforms, we may receive account identifiers, metadata, and permissions required to provide requested integrations.

How we use information

We use information to provide and improve the service, maintain security, communicate updates, and respond to support requests.

This includes account authentication, feature delivery, troubleshooting, abuse prevention, analytics, and product quality monitoring.

Where permitted by law, we may use contact details for product updates and service announcements. You can opt out of marketing communications.

We may also use aggregated or de-identified data for reporting, research, and operational planning, provided it cannot reasonably identify you.

Legal bases

Depending on your location, we process data under one or more legal bases: contract performance, legitimate interests, consent, and legal obligations.

Contract performance generally applies when processing is necessary to provide your account and requested features.

Legitimate interests may apply to security, fraud prevention, service reliability, and product improvement where those interests are not overridden by your rights.

If consent is required for a specific activity, you may withdraw it at any time, subject to applicable law.

Data sharing and processors

We may share data with service providers that help us host infrastructure, process analytics, manage customer support, and deliver communications.

Some providers act as processors on our behalf, while others may act as independent controllers for their own legally permitted purposes.

These providers are contractually required to protect information and process it only for authorized purposes.

We may also disclose data when required by law, to enforce legal rights, prevent harm, or support transactions such as mergers, acquisitions, or restructurings.

International transfers

Your data may be processed in countries other than where you live. When required, we use recognized safeguards for cross-border transfers.

Safeguards may include contractual protections and similar mechanisms permitted under applicable privacy laws.

Where available, we evaluate destination-country legal frameworks and adopt supplementary technical or organizational measures when appropriate.

Retention

We keep personal data only as long as necessary for the purposes described in this policy, or as required by law.

When retention is no longer necessary, we delete, anonymize, or securely isolate data according to our retention and backup practices.

Retention periods vary by data type, legal requirements, and security needs.

Certain records may be retained longer for fraud prevention, legal compliance, dispute resolution, or audit obligations.

Security

We use reasonable technical and organizational measures to protect personal data against unauthorized access, loss, misuse, or alteration.

Security controls may include access restrictions, encryption in transit, logging, monitoring, and periodic review of internal access rights.

No method of transmission or storage is fully secure, so we cannot guarantee absolute security.

If you believe your account has been compromised, contact us immediately so we can investigate and help secure access.

Your rights and choices

Depending on your location, you may have rights to access, correct, delete, restrict, or export personal data, and to object to certain processing.

You may also have rights to data portability, to appeal denial of a request, and to opt out of certain profiling or targeted advertising practices where applicable.

To exercise rights, contact privacy@qefy.app. We may request verification before fulfilling requests.

You can manage some preferences directly in account settings, browser controls, or communication unsubscribe links.

Cookies and analytics

We use cookies or similar technologies to run core site functionality, understand usage, and improve performance.

Some cookies are essential for authentication and security, while others help measure performance and user experience.

You can manage cookie preferences through browser controls and any cookie settings tools we provide.

Disabling certain cookies may affect feature availability or overall service performance.

Children's privacy

Qefy is not intended for children under the age required by local law to provide valid consent.

We do not knowingly collect personal information from children in violation of applicable law.

If we learn that we collected personal information from a child without proper consent, we will delete it as required.

Parents or guardians who believe a child submitted personal data can contact privacy@qefy.app for review and deletion requests.

Changes and contact

We may update this Privacy Policy from time to time. Material changes will be posted with an updated effective date.

If legally required, we will provide additional notice or request renewed consent before certain changes take effect.

The most current version will always be available on this page, and prior versions may be provided upon request where required by law.

Questions: privacy@qefy.app. Replace this placeholder with your final legal contact channels.